Sotires "Sotos" Pagiavlas
Assistant Professor of Marketing at Penn State
My name is Sotires ("Sotos") Pagiavlas and I am an Assistant Professor of Marketing at the Smeal College of Business at The Pennsylvania State University.
My research primarily focuses on consumer responses to product and service failures addressed using digital means.
My first dissertation essay on consumer recall compliance following a digital marketing campaign by the NHTSA was accepted for publication at the Journal of Marketing and is available here.